cant reach oculus service что делать
Cant reach oculus service что делать
I felt something strange, but decided not to care about the pleasure of receiving the product.
However, after the installation of the program can not proceed. I’ve tried repairing, but there’s nothing different than reinstalling.
I have the same issue, I tried on another computer and it does the exact same thing.
Check and make sure that the «Oculus VR Runtime Service» is running.
If you don’t see the Oculus service listed, it means you probably had an installation issue and you should re-install the oculus app.
Эта ошибка может произойти, когда Facebook выпускают сломанное обновление или когда ваше программное обеспечение Rift повреждается.
Если все пойдет хорошо, программное обеспечение Oculus и ваш Rift должны начать полностью работать снова. Не волнуйтесь, ваши игры Rift и сохраненные данные останутся без изменений.
Если этот шаг вам не помог, это означает, что антивирусное программное обеспечение на вашем компьютере блокирует драйвера Rift. Попробуйте добавить всю папку программного обеспечения Oculus в качестве исключения в антивирус или удалить программу защиты и использовать встроенный Защитник Windows, если у вас установлена Windows 10.
Мы также рекомендуем Вам воспользоваться этой возможностью, чтобы обновить драйверы видеокарты, так как это часто является причиной других проблем ПК VR, которые могут возникнуть в будущем.
Oculus Community community
Occulus App Status
Can’t reach Oculus service
Please try restarting your computer. If that doesn’t work, try repairing your Oculus app.
We have repaired it, that didn’t work. Then reinstalled it, as Administrator, also didn’t work. Then uninstalled and deleted everything under C:\Users\ \AppData\Local\Oculus, and reinstalled as Administrator OculusSetup.exe, and rebooted. It still cannot reach the Oculus service.
[Debug] [2/15/2021 12:44:15 PM] Done. Runtime state: Running.
[Debug] [2/15/2021 12:44:15 PM] Install ‘Dawn.Setup.InstallRuntimeStep’ succeeded.
[Debug] [2/15/2021 12:44:15 PM] Installation succeeded.
[Debug] [2/15/2021 12:45:26 PM] Removing working directory.
[Warning] [2/15/2021 12:45:26 PM] Exception deleting ‘C:\Users\oferb\AppData\Local\Temp\OculusSetup-d99f2f17-b8e0-4596-8117-03c89b371287’:
System.UnauthorizedAccessException: Access to the path ‘DaybreakNative.dll’ is denied.
at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
at Dawn.Mixins.ReallyDeleteDirectory(String path)
[Debug] [2/15/2021 12:45:26 PM] Scheduling delete of ‘C:\Users\oferb\AppData\Local\Temp\OculusSetup-d99f2f17-b8e0-4596-8117-03c89b371287’ on next reboot.
[Debug] [2/15/2021 12:45:26 PM] Removing downloads directory.
[Debug] [2/15/2021 12:45:27 PM] Exiting with code 0.
This is an extremely urgent issue for us, as we can no longer access certain settings from within the OVR Plugin for Unreal Engine, it does not even show the settings unless the Oculus App is running. We also cannot access Rift mode because of this, among other issues.
Oculus Community community
So update to anyone that’s interested here, I was doing some digging and found something on Reddit that advised me to go to the following directory, C:\Program Files\Oculus\Support\oculus-runtime then run the file OVRServer_X64 as an admin and then open the Oculus app. And guess what? That worked. What the hell? Now I’m facing a different issue. So I have this PC set up in my living room where Im using a projector. The projector requires an HDMI in put since I’ve got this crazy surround sound set up and everything is routed through that. My GeForce 1070 only has 1 HDMI port and 2 display ports. So in order for me to use the Rift, I have to either use a display port monitor or remote into the computer with my lap top. So I normally just remote into it since thats much easier. But the microsoft remote desktop app basically prevents that from happening because hardwired displays are not able to see whats going on while Im remoted in. lol. So now I have to purchase a display port to HDMI adapter so I can use this set up. lol. But yeah, crazy little fix. No idea why that worked.
So I’ve been working with Oculus support for a week with this. They are just as stumped as I am it appears. So this is my last resort. So I decided to build a PC specifically for VR and Plex Media server. I had my Oculus Rift installed and working find on my normal gaming computer. No problems at all. Then I try to install the oculus softwar on my new computer and I run into the error «Can’t reach oculus service» when its in the «checking app status» portion. Here’s everything I’ve tried.
I followed Oculus supports recommendations and re installed the software a dozen times. I made sure there was no firewall / security software active, made sure that I ran the install as an admin. I’ve got a gig connection thats super strong. I tried installing the runtime error patch even. So finally I broke down and said screw it im just gonna reformat my computer entirely and the first thing im gonna install is the oculus software. So I did. And I STILL get the same exact error. Not only did I do a clean install of the entire windows 10 OS, I installed a new Hard drive with a new sata connection cable. At this point I have no clue what it could be. It works on my other machine on the same network, so the network isnt the issue. I’ve just done a clean install on a new HD with new cables and still it doesnt work. The only thing I can think of is that maybe, some how, my router is blocking it due to the settings I have in place for remote access to my Plex Media Server.
Anyone got any ideas?
im in same boat now does it show on headset not focused aswell.
im in same boat now does it show on headset not focused aswell.
So, the only thing that works for me is running the file I mentioned above as an admin. Not sure why that works. But it works.
I’m having exact same issue. My rift S has been working great for weeks. Then finally did update to 1.38 & it wouldn’t work properly told me to “update usb driver” so I checked for windows updates & installed all windows updates. Since then have tried everything & I mean everything to make it work, countless uninstall/ re-install repair, delete all files including “appdata” files have even completely reset/ restored computer & erased everything then first thing I do is download oculus & right after installs it “checks app status” & “can’t reach oculus service”
It has to be something to do with windows 1903 & oculus 1.38. They just do not want to work together
ive also updated my rx580 graphics driver
tried to manually run services.msc
cannot get oculus.library to run tried in both manual & automatic but it will not run
also tried oculus/support/runtime/server
nothing will make it work I’m beyond frustrated & kind of just want to return everything.
really hope they will come out with an update or do something to make it work in next couple days.
Исправление: не могу достичь обслуживания Oculus Runtime —
Сообщение об ошибке «Не удается связаться с Oculus Runtime Service» означает, что приложение oculus не может получить доступ к основной службе Oculus и связаться с ней. Это обычно происходит, когда имеется неверная конфигурация настроек или если приложение конфликтует с некоторыми настройками на вашем компьютере. В большинстве случаев это происходит из-за того, что обновление программного обеспечения выполняется в фоновом режиме, что препятствует доступу Oculus к службе времени выполнения.
Эта ошибка была официально признана Oculus, и они выпустили обновление для решения проблемы. Если ваше оборудование Oculus все еще не работает (учитывая временные рамки), его также предлагается заменить. Прежде чем перейти к решению, убедитесь, что гарнитура правильно подключена к компьютеру и гарнитура работает без проблем. Кроме того, убедитесь, что установка выполняется с правами администратора и установлена в правильном каталоге.
Установка официального патча Oculus
Oculus официально признал проблему с их устройствами и после интенсивного тестирования выпустил новый патч для замены. Если проблема не устраняется даже после установки последнего исправления, пользователи Oculus имеют право на кредит в магазине Oculus в размере 15 долларов. Это включало любого, кто использовал их Oculus где-то между 1 февраля и 7 марта.
Официальный патч, однако, исправил проблему для большинства пользователей без особых усилий. Чтобы загрузить патч, перейдите на официальный сайт Oculus и загрузите выпущенный патч. Как только патч будет загружен, щелкните его правой кнопкой мыши и выберите «Запустить от имени администратора».
Если антивирусное программное обеспечение блокирует установку модулей, разблокируйте файл и продолжите установку. Когда исправление будет запущено, нажмите на Ремонт вариант. Теперь ваше существующее программное обеспечение Oculus будет проанализировано, а конкретные модули будут заменены. Перезагрузите компьютер полностью и проверьте, решена ли проблема.
Совет: Если ремонт не работает, удалите существующее программное обеспечение и снова загрузите весь пакет программного обеспечения с официального сайта.
Изменение даты и времени
Еще один неожиданный обходной путь, который работал для многих пользователей, — это изменение даты и времени на предыдущее значение. Это приведет к неправильному времени в вашей системе и может сделать некоторые другие программные модули непригодными, например, Netflix или Store. Вы всегда можете отменить изменения в любое время в будущем, когда почувствуете необходимость.
Замечания: Если изменение времени не работает, отмените изменения и установите правильное время. Если это не исправить, это может привести к негативным последствиям.
Запуск приложения из каталога
Если ошибка по-прежнему сохраняется даже после выполнения двух указанных выше способов, мы можем попытаться запустить приложение вручную с помощью проводника. Существуют также некоторые проблемы с отображением, когда исполняемый файл, представленный в виде ярлыка, не сопоставляется с соответствующим приложением. Как только мы перейдем к нужному каталогу и запустим его, приложение запустится из правильного рабочего каталога и, надеюсь, ошибка будет устранена.
Если у вас есть другой каталог, в котором установлена система, перейдите в этот каталог и найдите файл.
Перезапуск службы поддержки Oculus VR
Другим исправлением, которое работает для многих людей, является перезапуск службы времени выполнения Oculus VR. Возможно, что запущенная служба не запущена с правильными параметрами и поэтому выдает ошибку. Когда мы принудительно перезапускаем сервис, все параметры берутся во время выполнения с компьютера, и если все файлы без проблем целостности, ошибка устраняется.
Переустановка программного обеспечения
Если все вышеперечисленные методы не работают, перезагрузите компьютер и полностью удалите программное обеспечение с компьютера. После удаления его из каталога программ вручную удалите локально сохраненные файлы, а затем загрузите свежую копию с веб-сайта.
Oculus Community community
Anyone got any ideas?
im in same boat now does it show on headset not focused aswell.
im in same boat now does it show on headset not focused aswell.
I’m having exact same issue. My rift S has been working great for weeks. Then finally did update to 1.38 & it wouldn’t work properly told me to “update usb driver” so I checked for windows updates & installed all windows updates. Since then have tried everything & I mean everything to make it work, countless uninstall/ re-install repair, delete all files including “appdata” files have even completely reset/ restored computer & erased everything then first thing I do is download oculus & right after installs it “checks app status” & “can’t reach oculus service”
It has to be something to do with windows 1903 & oculus 1.38. They just do not want to work together
ive also updated my rx580 graphics driver
tried to manually run services.msc
cannot get oculus.library to run tried in both manual & automatic but it will not run
also tried oculus/support/runtime/server
nothing will make it work I’m beyond frustrated & kind of just want to return everything.
really hope they will come out with an update or do something to make it work in next couple days.
Cant reach oculus service что делать
I felt something strange, but decided not to care about the pleasure of receiving the product.
However, after the installation of the program can not proceed. I’ve tried repairing, but there’s nothing different than reinstalling.
I have the same issue, I tried on another computer and it does the exact same thing.
Check and make sure that the «Oculus VR Runtime Service» is running.
If you don’t see the Oculus service listed, it means you probably had an installation issue and you should re-install the oculus app.
Эта ошибка может произойти, когда Facebook выпускают сломанное обновление или когда ваше программное обеспечение Rift повреждается.
Если все пойдет хорошо, программное обеспечение Oculus и ваш Rift должны начать полностью работать снова. Не волнуйтесь, ваши игры Rift и сохраненные данные останутся без изменений.
Если этот шаг вам не помог, это означает, что антивирусное программное обеспечение на вашем компьютере блокирует драйвера Rift. Попробуйте добавить всю папку программного обеспечения Oculus в качестве исключения в антивирус или удалить программу защиты и использовать встроенный Защитник Windows, если у вас установлена Windows 10.
Мы также рекомендуем Вам воспользоваться этой возможностью, чтобы обновить драйверы видеокарты, так как это часто является причиной других проблем ПК VR, которые могут возникнуть в будущем.
Oculus Community community
Occulus App Status
Can’t reach Oculus service
Please try restarting your computer. If that doesn’t work, try repairing your Oculus app.
We have repaired it, that didn’t work. Then reinstalled it, as Administrator, also didn’t work. Then uninstalled and deleted everything under C:\Users\ \AppData\Local\Oculus, and reinstalled as Administrator OculusSetup.exe, and rebooted. It still cannot reach the Oculus service.
[Debug] [2/15/2021 12:44:15 PM] Done. Runtime state: Running.
[Debug] [2/15/2021 12:44:15 PM] Install ‘Dawn.Setup.InstallRuntimeStep’ succeeded.
[Debug] [2/15/2021 12:44:15 PM] Installation succeeded.
[Debug] [2/15/2021 12:45:26 PM] Removing working directory.
[Warning] [2/15/2021 12:45:26 PM] Exception deleting ‘C:\Users\oferb\AppData\Local\Temp\OculusSetup-d99f2f17-b8e0-4596-8117-03c89b371287’:
System.UnauthorizedAccessException: Access to the path ‘DaybreakNative.dll’ is denied.
at System.IO.Directory.DeleteHelper(String fullPath, String userPath, Boolean recursive, Boolean throwOnTopLevelDirectoryNotFound, WIN32_FIND_DATA& data)
at System.IO.Directory.Delete(String fullPath, String userPath, Boolean recursive, Boolean checkHost)
at Dawn.Mixins.ReallyDeleteDirectory(String path)
[Debug] [2/15/2021 12:45:26 PM] Scheduling delete of ‘C:\Users\oferb\AppData\Local\Temp\OculusSetup-d99f2f17-b8e0-4596-8117-03c89b371287’ on next reboot.
[Debug] [2/15/2021 12:45:26 PM] Removing downloads directory.
[Debug] [2/15/2021 12:45:27 PM] Exiting with code 0.
This is an extremely urgent issue for us, as we can no longer access certain settings from within the OVR Plugin for Unreal Engine, it does not even show the settings unless the Oculus App is running. We also cannot access Rift mode because of this, among other issues.
Oculus Community community
So update to anyone that’s interested here, I was doing some digging and found something on Reddit that advised me to go to the following directory, C:\Program Files\Oculus\Support\oculus-runtime then run the file OVRServer_X64 as an admin and then open the Oculus app. And guess what? That worked. What the hell? Now I’m facing a different issue. So I have this PC set up in my living room where Im using a projector. The projector requires an HDMI in put since I’ve got this crazy surround sound set up and everything is routed through that. My GeForce 1070 only has 1 HDMI port and 2 display ports. So in order for me to use the Rift, I have to either use a display port monitor or remote into the computer with my lap top. So I normally just remote into it since thats much easier. But the microsoft remote desktop app basically prevents that from happening because hardwired displays are not able to see whats going on while Im remoted in. lol. So now I have to purchase a display port to HDMI adapter so I can use this set up. lol. But yeah, crazy little fix. No idea why that worked.
So I’ve been working with Oculus support for a week with this. They are just as stumped as I am it appears. So this is my last resort. So I decided to build a PC specifically for VR and Plex Media server. I had my Oculus Rift installed and working find on my normal gaming computer. No problems at all. Then I try to install the oculus softwar on my new computer and I run into the error «Can’t reach oculus service» when its in the «checking app status» portion. Here’s everything I’ve tried.
I followed Oculus supports recommendations and re installed the software a dozen times. I made sure there was no firewall / security software active, made sure that I ran the install as an admin. I’ve got a gig connection thats super strong. I tried installing the runtime error patch even. So finally I broke down and said screw it im just gonna reformat my computer entirely and the first thing im gonna install is the oculus software. So I did. And I STILL get the same exact error. Not only did I do a clean install of the entire windows 10 OS, I installed a new Hard drive with a new sata connection cable. At this point I have no clue what it could be. It works on my other machine on the same network, so the network isnt the issue. I’ve just done a clean install on a new HD with new cables and still it doesnt work. The only thing I can think of is that maybe, some how, my router is blocking it due to the settings I have in place for remote access to my Plex Media Server.
Anyone got any ideas?
im in same boat now does it show on headset not focused aswell.
im in same boat now does it show on headset not focused aswell.
So, the only thing that works for me is running the file I mentioned above as an admin. Not sure why that works. But it works.
I’m having exact same issue. My rift S has been working great for weeks. Then finally did update to 1.38 & it wouldn’t work properly told me to “update usb driver” so I checked for windows updates & installed all windows updates. Since then have tried everything & I mean everything to make it work, countless uninstall/ re-install repair, delete all files including “appdata” files have even completely reset/ restored computer & erased everything then first thing I do is download oculus & right after installs it “checks app status” & “can’t reach oculus service”
It has to be something to do with windows 1903 & oculus 1.38. They just do not want to work together
ive also updated my rx580 graphics driver
tried to manually run services.msc
cannot get oculus.library to run tried in both manual & automatic but it will not run
also tried oculus/support/runtime/server
nothing will make it work I’m beyond frustrated & kind of just want to return everything.
really hope they will come out with an update or do something to make it work in next couple days.
Rift VR ‘Can’t Reach Oculus Runtime Service’ Error
An expired ticket is causing frustration for those attempting to use their Oculus Rifts.
UPDATE #2:
Oculus has released instructions for downloading the software update that fixes the error and gets players back into their VR games. The head of Rift also says store credit will be offered to those affected.
UPDATE #1:
Quick update: We’re still actively working on an issue with our software certification. We’re looking at a few different ways to resolve the issue and will share updates. We recommend you wait until we provide an official fix. Thanks for your patience. https://t.co/JMqQ4nvVKY
Original Story:
If you’ve attempted to boot up some VR goodness today on your Oculus Rift, you’ve probably encountered the «Can’t Reach Oculus Runtime Service» error. There’s no official fix right now, but Oculus is aware and working on it right now.
As shown in the Oculus forums, it looks like the cause of this particular error is an expired certificate. One user suggests that a temporary band-aid is to set your system clock back two days, but we can’t confirm if this works or not. Also, this solution may interfere with other installations on Windows 10, so we don’t recommend it.
We’re aware of an issue affecting Rift on PC, and we’re working on resolving now. Stay tuned.
All that’s left to do for now is playing the waiting game and dive into some non-VR games in the meantime. You could also peruse over our Most Anticipated VR Games of 2018 list. We’ll update this story as more information is made available.