dmarket что то пошло не так пожалуйста попробуйте позже или свяжитесь со службой поддержки

Dmarket что то пошло не так пожалуйста попробуйте позже или свяжитесь со службой поддержки

Register on DMarket with Steam

You have to complete the following steps to register with Steam:

• Switch to the “Sign Up” tab (see Fig.1).

• Click the “Sign up with Steam” button (see Fig.2).

• Log in to your Steam account (see Fig.3).

• Enter your email (see Fig.4).

• Click the “Continue” button (see Fig.5).

• Click the “Check inbox” button (see Fig.6) and follow the link in the received email to verify your email address.

You will be able to log in to your DMarket account after email address verification is complete.

Register on DMarket with email

You have to complete the following steps to register with email:

• Click the “Sign Up” tab (see Fig.1).

• Click the “Sign up with email” button (see Fig.2).

• Enter your email (see Fig.3).

• Confirm that you have read and accept the Terms of Use and the Privacy Policy (see Fig.4).

• Click the “Continue” button (see Fig.5).

• Enter your password (see Fig.6).

• Click the “Create account” button (see Fig.7).

• Click the “Check inbox” button (see Fig.8) and follow the link in the received email to verify your email address.

You will be able to log in to your DMarket account after an email address verification is complete.

Register on DMarket with Life Beyond

• Click the “Sign Up” tab (see Fig.1).

• Click the “Sign up with Life Beyond” button (see Fig.2).

• Log in to your Life Beyond account (see Fig.3).

• Enter your email (see Fig.4).

• Click the “Continue” button (see Fig.5).

• Click the “Check inbox” button (see Fig.6) and follow the link in the received email to verify your email address.

You will be able to log in to your DMarket account after email address verification is complete.

Log in to DMarket with Steam

Please complete the following steps to log in to DMarket with Steam:

• Click the “Log in with Steam” button (see Fig.2).

• Log in to your Steam account (see Fig.3).

You will be able to trade on DMarket after logging in.

Log in to DMarket with email

Please complete the following steps to log in to DMarket with email:

• Click the “Log in with email” button (see Fig.2).

• Enter your email (see Fig.3).

• Enter your password (see Fig.4).

• Click the “Log in with email” button (see Fig.5).

You will be able to trade on DMarket after logging in.

Log in to DMarket with Life Beyond

Please complete the following steps to log in to DMarket with Life Beyond:

• Click the “Log in with Life Beyond” button (see Fig.2).

• Log in to your Life Beyond account (see Fig.3).

You will be able to trade on DMarket after logging in.

Password recovery

Please complete the following steps to change your password:

Click the “Log in” button (see Fig.1).

• Click the “Log in with email” button (see Fig.2).

• Click the “Forgot your password?” link (see Fig.3).

• Enter the email that was used for registration at DMarket (see Fig.4).

• Click the “Reset password” button (see Fig.5).

• Click the “Check inbox” button (see Fig.6) and follow the link in the received email to recover your password.

• After clicking on the link, you will be redirected to the password recovery page where you’ll be asked to enter a new password (see Fig.7).

• Click the ”Save changes and log in” button (see Fig.8).

Your password will be successfully changed.

2FA disconnect

If you need to disable 2FA (two-factor authentication) protection, you will need to contact support via email support@dmarket.com and provide us with the following information:

If you have passed KYC procedure: Selfie with your ID document and piece of paper on which is written “DMarket” and today’s date

If you haven’t passed KYC procedure:

Remember that the safety of our users is a top priority for us. With regards to, we recommend you keep 2FA. This feature allows you to prevent unauthorized access to your profile.

Disconnect Steam

To disconnect your Steam account from your DMarket account, please, submit the request at support@dmarket.com with the related subject line, and provide us with the following information:

To provide proof of ownership, please visit https://store.steampowered.com/account/ and take a screenshot of the page. It might take up to two (2) days to disconnect your steam account.

Uploading an avatar

To upload your avatar, please make the following steps:

• Click on your profile picture (see Fig.1).

• Click the “Account settings” link in the dropdown (see Fig.2).

• Click on the “Change photo” link (see Fig.3) and upload a picture.

• Click the “Save” button (see Fig.4) to apply the changes.

Setting up a username

To set up a username, please proceed with the following steps:

• Click on your profile picture (see Fig.1).

• Click the “Account settings” link in the dropdown (see Fig.2).

• Click on the “Create username” link (see Fig.3) and enter your username.

• Click the “Save” button (see Fig.4) to apply the changes.

Changing the password

To change your password, please proceed with the following steps:

• Click on your profile picture (see Fig.1).

• Click the “Account settings” link in the dropdown (see Fig.2).

• Click on the “Change” link (see Fig.3).

• Enter your current password (see Fig.4).

• Enter your new password (see Fig.5).

Click on the “Save new password” button (see Fig.6).

DMarket Public Key

In order to find your DMarket Public Key, please follow these steps:

• Click on your profile picture (see Fig.1).

• Click on the “Account settings” option in the dropdown (see Fig.2).

• Click on your public key (see Fig.3). You will be redirected to the Blockchain Explorer where you will be able to find your DMarket Public Key in full format.

Receiving newsletters from DMarket

To subscribe to DMarket email newsletters or unsubscribe from them, please proceed with the following steps:

• Click on your profile picture (see Fig.1).

• Click on the “Account settings” option in the dropdown (see Fig.2).

• Activate the checkbox to subscribe to DMarket email newsletters or deactivate it to unsubscribe from them (see Fig.3).

• Click on the “Save” button (see Fig.4) to apply changes.

Uploading Steam items to DMarket account

In order to make your Steam items visible in your DMarket inventory, please proceed with the following steps:

• Click on your profile picture (see Fig.1).

• Click on the “Account settings” option in the dropdown (see Fig.2).

• Click the “Connect Steam account“ button (see Fig.4). You can connect to only one Steam account. Once the account is connected, it can’t be changed or disconnected.

• Enter your Steam credentials and click on the “Sign In” button (see Fig.5).

When your Steam account is connected, your Steam items will be displayed on DMarket in your inventory and you’ll be able to use them on DMarket to sell or exchange.

To withdraw your items from DMarket to Steam, please indicate your Trade URL on the “Account Settings” page.

• Click on the “Get trade URL” link (see Fig.6) and copy your Trade URL on Steam.

• Enter your Trade URL (see Fig.7).

• Click the “Apply” button (see Fig.8).

Uploading Life Beyond items to DMarket account

In order to make your Life Beyond items visible in your DMarket inventory, please proceed with the following steps:

• Click on your profile picture (see Fig.1).

• Click on the “Account settings” option in the dropdown (see Fig.2).

Click on the “Game accounts” option (see Fig.3).

• Scroll down and click the “Connect Life Beyond“ button (see Fig.4). You can connect only one Life Beyond account. Once the account is connected, it can’t be changed or disconnected.

• Sign in to your Life Beyond account (see Fig.5).

When your Life Beyond account is connected, your Life Beyond items will be displayed on DMarket in your inventory and you’ll be able to use them on DMarket to sell or exchange.

Steam trade hold

There are trade restrictions that are enforced by Steam and apply to Steam items regardless of the platform they are traded on. One of these restrictions is trade hold, also commonly called trade lock or trade cooldown. A trade hold is a period of time after a trade is accepted by both parties where the items traded are held by Steam before they are delivered. Trade holds last up to 15 days. You can find more details here: https://support.steampowered.com/kb_article.php?ref=8078-TPHC-6195#1

Deposit funds to DMarket

To deposit funds to DMarket, please complete these steps:

• Click on your balance (see Fig.1).

Click on the “Go to Balance” (see Fig.2).

• Choose the currency and click the “Deposit” button (see Fig.3).

• Select a deposit method (see Fig.4).

• Indicate the deposit amount and click the “Deposit” button (see Fig.5).

• Fill in the information required by a payment system and initiate the transaction in a separate tab (see Fig.6).

After the transaction is processed, funds will be deposited to your account. Deposited funds can only be spent for trading on DMarket (see Fig.7 and Fig.8).

Withdrawing funds from DMarket

To withdraw funds from DMarket, please complete the following steps:

• Click on your balance (see Fig.1) or click on the cashout tab (see Fig.2)

Click on the “Go to Balance” (see Fig.3).

• Make sure that there are funds available for withdrawal and click the “Withdraw” button (see Fig.4).

• Choose the withdrawal method (see Fig.5).

• Indicate the withdrawal amount and choose your card or just click on the “Withdraw” button if you haven’t used any card for withdrawal yet (see Fig.6).

• Wait for your funds to be withdrawn. Or simply close the tab and continue trading, funds will be withdrawn after a short time (see Fig.7).

KYC procedure

KYC is a one-time process required by international regulators and is implemented for the safety of your assets and fraud prevention.

To proceed with KYC, please complete these steps:

• In the email field, please indicate your email (see Fig.1 (1)).

• Please complete the requirements described in Step 2 (see Fig.2). You’ll be asked to attach a picture of yourself holding the document and a piece of paper with the written word ‘DMarket’ and today’s date. You’d be also asked to attach a picture of your ID to the second slot.

• At Step 3 you will be asked to attach your proof of address document, please follow the steps described in Fig.3 in order to do it.

• Once everything’s done, the KYC form will be sent for review and will be reviewed within 24 hours (see Fig.4).

Questions about fund deposits and withdrawals

If you have any questions related to payments, please contact support and provide us with the following information:

This will help us to assist you more effectively.

Withdraw to Payoneer

Once you have selected Payoneer as a withdrawal method, please enter your Payoneer wallet number: https://payoneer.custhelp.com/app/answers/detail/a_id/24220/

/where-can-i-find-my-payoneer-customer-id%3F. Before doing that, please ensure that your Payoneer account is fully approved, i.e. confirmed via email and verified by Payoneer, otherwise, you won’t be able to withdraw funds.

Bitcoin

To top up your DMarket account with BTC, please select Bitcoin as a payment method and enter a deposit amount in USD. You will be redirected to the invoice page where you can find the invoice BTC address. To complete the deposit, send funds from your BTC address to the indicated address. Kindly notice:

I’ve made a BTC payment but my DMarket balance has not been updated

If the number is less than three, just wait for more confirmations. If the payment has three or more confirmations and the payment amount has been delivered to the invoice address but your DMarket account balance has not been updated, please contact DMarket support.

It is common that PayPal transactions take up to 2 business days. If it took more than 2 days, please contact our support team and indicate the following info:

Buy an item on DMarket

To buy an item on DMarket, please proceed with the following steps:

• Choose the «Market» tab and click on an item you aim to buy (see Fig.1).

• Click the “Buy” button (see Fig.2).

• Two options will be offered there:

Refill balance

The first option implies that you will refill your balance with the amount that is required to make a purchase. This means that the funds on your balance won’t be spent for purchase. It may be useful in case there are active targets, that can be closed at any time under the condition of the required amount to be available on your balance. This option is also relevant for such a case of initiating the purchase of an item with insufficient balance.

• To use the first option, click on the “Go to refill” button (see Fig.3).

• You will be redirected to the “Deposit” page with the list of payment methods to choose from (see Fig.4).

The required purchase amount will be indicated in the box (see Fig.5).

• Click the “Deposit” button (see Fig.6).

• Fill in the information required by a payment system and initiate the transaction.

After the transaction is processed, USD will be deposited to your account and the item will be bought. You can find the new item in the “My Items” section with the label “New” (see Fig.7).

Pay with balance

The second option implies that you will pay using funds from your balance. This case doesn’t require to deposit funds, but active Targets will become inactive due to insufficient balance if you have such.

• To use this option click the “Buy” button (see Fig.8).

• After the purchase is completed, click on the “Go to My items” button (see Fig.9).

You can find the new item in the “My Items” section with the label “New” (see Fig.10).

How to withdraw an item to Steam

To withdraw an item to Steam, please complete these steps:

• Go to «Sell inventory» tab (see Fig.1), choose an item you are willing to withdraw to Steam. Please note: items that are eligible for withdrawal to Steam are marked with the DMarket icon (see Fig.2). Items with the Steam icon are already located in your Steam inventory (see Fig.3).

• Once items are chosen, click the “Withdraw” button (see Fig.4).

• Create trades for the chosen items. You can create trades one by one (see Fig.5) or simply create all trades at once (see Fig.6). Please note that you have 10 min to accept a trade, otherwise the link will expire and you’ll have to create a new trade.

• Click on the “Accept trade” button which will forward you to Steam (see Fig.7).

• Go back to DMarket after the trade is completed (see Fig.9).

• That’s it. Items are in your Steam inventory now (see Fig.10).

How to withdraw an item to Life Beyond

To withdraw an item to Life Beyond, please complete these steps:

• Choose an item you are willing to withdraw to Life Beyond (see Fig.1). Please note: items that are eligible for withdrawal to Life Beyond are marked with the DMarket icon (see Fig.2). Items with the gamepad icon are already located in your Life Beyond inventory (see Fig.3).

• Once items are chosen, click the “Gamepad button” (see Fig.4).

• Сlick the “Transfer” button (see Fig.4).

That’s it. Items are in your Life Beyond inventory now (see Fig.6 and Fig.7).

Item is missing or is stuck in trade

My item is missing or is stuck in trade. What am I supposed to do?

Your trade has been put on hold by Steam due a technical error.

Such errors are usually reviewed and resolved within 9 days. Once reviewed, the trade will be either confirmed and completed or canceled.

Applicable to P2P trading: in the second case (when the trade is cancelled), the buyer will receive the purchase amount back to their account balance and the seller will get the item back to their inventory. No action is required on your part.

Sell an item instantly

You can sell an item instantly if the item has an instant sale price (see Fig.1). The instant sale price appears when someone has created a Target to buy your item.

If there is no instant sale price for your item, there are no Targets created for your item at the moment.

To sell an item instantly, please proceed with the following steps:

• Go to ‘Sell inventory’ tab and click on the item you’d like to sell instantly (see Fig.2).

• Click the “Sell now” button (see Fig.3).

• Click the “Sell” button (see Fig.4).

If an item is located in your Steam inventory, you have to deposit it to DMarket before selling. To deposit an item, click the “Accept trades on Steam” button (see Fig.5) and confirm the trade on Steam within 10 minutes. After the trade is completed, your item will be deposited to DMarket and sold instantly.

If an item is already deposited to DMarket, the sale will be processed without creating a trade.

• After an item is sold, you can close the pop-up (see Fig.6) and continue trading.

Put an item on sale

To put an item on sale, please complete the following steps:

• Go to ‘Sell inventory’ tab and lick on the item you’d like to put on sale (see Fig.1).

• Click the “Sell | Ask” button (see Fig.2).

There are a few ways to sell an item: to either deposit it to DMarket Bot by choosing the DMarket Bot tab (see Fig. 3), or to sell it Face2Face directly from your Steam account by choosing the Face2Face tab (see Fig. 4).

There are two ways to set up a price for an item.

Each pricing option is followed by a description when hovering over the question mark (see Fig. 6 and Fig. 7)

Recommended price

The suggested price based on calculations of DMarket’s AI algorithms that ensures your offer to be sold fast.

Lowest price

The lowest price of current active DMarket bot or Face2Face sell offer.

Recent average price

The average price for an item based on the last 7-day or 14-day statistics.

The percent deducted from the Steam average price based on the last 7-day statistics.

Customized price

The price you’ve set to sell an item.

In case there is no available mentioned selling price, the recommended price will be applied.

In case there is lack of data to calculate any of the pricing options, the message with “not enough data to calculate” explanation will be displayed.

• Once the price is set, click on the “Sell” button (see Fig.8).

The “Selling price” and “You’ll get” are the second way to set a price for an item (see Fig. 9). You can edit them to set your own price.

Your item will be put on sale on the market at the “Selling price”. “You’ll get” field displays the amount you’ll get when the fee is charged after the item is sold.

Please note that if an item has an instant sale price, you can sell it instantly by choosing the “Sell now” tab (see Fig.10).

If there are some items with no instant sale price when switching to the “Sell now” tab, such items will be depicted in the “Items without instant sale price” section (see Fig. 11). You’ll be able to sell items without instant sale price by either switching to DMarket Bot or Face2Face tab or by continuing the selling process after the instant sale is performed.

If an item is located in your Steam inventory, you have to deposit it to DMarket before putting up for sale. To deposit an item, click the “Accept trade on Steam” button (see Fig.13) and confirm the trade on Steam within 10 minutes. After the trade is completed, your item will be deposited to DMarket and put up for sale. If an item is already deposited to DMarket, the sale will be proceeded without requiring to accept the trade on Steam.

Change the price of an item that for sale

To change the price of an item that was put on sale, please complete the following steps:

• Click on the “On sale” section (see Fig.1).

• Click on the item that was put up for sale and which price you’d like to change (see Fig.2).

• Click the “Manage” button (see Fig.3).

• You can also click on a “gear” icon to manage a certain offer (see Fig.4).

• Click the “Sell” button (see Fig.6).

Remove an item from sale

To remove an item from sale, please proceed with these steps:

• Click on an “On Sale” section (see Fig.1).

• Click on the item you want to remove from sale (see Fig.2).

• Click the “Delete” button (see Fig.3).

Problems with instant sale

I’ve tried to sell my Steam-stored item via Instant Sale. The item is gone now but my DMarket balance has not been updated.

Please check the My Items section of your DMarket account. There is a chance that your item has been successfully deposited to your DMarket inventory but its instant sale has not been completed. This may be due to a change in the item’s instant sale price. If so, you can select the same item in your DMarket inventory and proceed with the “Sell now” option again. In case of any difficulties, please contact our friendly support.

Exchange items

To exchange items, please proceed with the following steps:

• Go to ‘Exchange’ tab (see Fig.1) and click on an item you aim to sell (see Fig.2).

• Click the “Exchange” button (see Fig.3).

• Click the “Go Go Go!” button (see Fig.4). If the exchange is not equal, it will be conducted with price difference payments to or from your balance. If your balance is insufficient for a price difference payment, you’ll be asked to refill your balance.

If an item you want to sell is located in your Steam inventory, you have to deposit it to DMarket before exchanging. To deposit an item, click the “Accept trade on Steam” button (see Fig.5) and confirm the trade on Steam within 10 minutes. After the trade is complete, your item will be deposited to DMarket and the exchange will be completed.

If an item you aim to sell is already deposited to DMarket, the exchange will be processed without requiring to accept the trade.

• After the exchange is completed, you can go to the “My Items” section (see Fig.6) and see the items you gained.

Exchange items from different games

To exchange items, please proceed with the following steps:

• Click on an item you aim to buy and sell (see Fig.1).

• Click the “Exchange” button (see Fig.2).

• Click the “Go Go Go!” button (see Fig.3). If the exchange is not equal, it will be conducted with price difference payments to or from your balance. If your balance is insufficient for a price difference payment, you’ll be asked to refill your balance.

After the exchange is completed, you can go to the “My Items” section (see Fig.4) and see the items you gained.

Create a target

To create a Target, please proceed with these steps:

Target allows you to create a purchase order for an item by selecting its preferred characteristics and price. Once an item matching your Target request goes on sale, the purchase will be completed automatically.

• Choose an item you want to target. There are two ways to create a Target. Find an item on the market (see Fig.1), click on it and then click the “Target” button (see Fig.2).

The DMarket marketplace contains only items that were put up for sale by DMarket users. This means that you won’t be able to find all the items stored in users’ inventories. And that is where the second option works.

• Click the “Target” button (see Fig.2) and enter the name of an item you aim to buy (see Fig.3). This option allows you to find any items including those that weren’t put up for sale.

• Choose an item you aim to target (see Fig.3).

• Set up parameters of an item you’d like to target in the pop-up (see Fig.4).

Please note, that there is no way to request CS: GO stickers or Dota 2 gems to be added to targeted items.

• Click the “Save and activate” button to create a Target (see Fig.5).

If there is a lack of funds on your balance, you’ll be asked to refill the balance first. In the meantime, inactive Target will be created and will be activated after your balance is refilled.

• That’s it! Target was created and activated. Click the “Go to My Targets” button to see your new Target (see Fig.6).

Edit a target

To edit a Target, please proceed with these steps:

• Click on the “Targets” section (see Fig.1).

• Choose a Target you want to manage (see Fig.2).

• Click the “Manage” button (see Fig.3).

• Set parameters of the Target in the opened pop-up (see Fig.4).

• Click the “Update and activate” button (see Fig.5).

• That’s it! Your Target was updated (see Fig.6).

Deactivate a target

You can deactivate your Target without deleting it immediately. An inactive Target will be automatically deleted in 7 days unless you activate it.

To deactivate a Target, please proceed with these steps:

• Click on the “Targets” section (see Fig.1).

• Choose an Active Target you want to deactivate (see Fig.2).

• Click the “Set Inactive” button (see Fig.3). Your Target will be deactivated.

Target was inactivated successfully (see Fig.4)!

Activate a target

To activate an inactive Target, please proceed with these steps:

• Click on the “Targets” section (see Fig.1).

• Choose an inactive Target you want to activate (see Fig.2).

• Click the “Set Active” button (see Fig.3).

Target was activated successfully (see Fig.4)!

Remove a target

To remove a Target, please proceed with these steps:

• Click on the “Targets” section (see Fig.1).

• Choose a Target you want to remove (see Fig.2).

• Click the “Remove” button (see Fig.3).

• Confirm removing the Target by clicking the “Delete” button (see Fig.4).

How to buy a subscription

The Subscription provides cashback for trading on DMarket, including buying, targeting, and exchanging items.

To buy a subscription, follow these steps:

• Click on your profile picture on the upper right corner and choose “Subscription” (see Fig. 1)

• Choose a subscription plan and click “Subscribe”. Subscription plans differ by bonus turnover and cashback amount (see Fig. 2).

The initial subscription price can be halved with the DMarket Founder’s Mark.

• After choosing a subscription plan, you’ll be asked to transfer a required DMT amount to a specified wallet (see Fig. 3).

• Once the funds are transferred, the deposit amount will be displayed on the upper section of the pop-up (see Fig. 4). Click the “Go back” button and select your subscription plan as in Step 2 (see Fig. 2).

• Double-check all the details and click “Subscribe now” (see Fig. 5).

• When your subscription is confirmed, click “Go to my subscriptions” (see Fig.6).

• Your purchased subscription plan will be highlighted with a green frame, as well as your profile picture (see Fig. 7 and Fig. 8)

Please note: a subscription plan can’t be changed or upgraded until the purchased subscription expires.

• Your subscription details will be displayed as in Fig. 8. Sector 1 shows a remaining subscription term. Sector 2 shows your amount spent on DMarket while buying, targeting and exchanging items with the subscription. Sector 3 shows the cashback amount calculated from the bonus turnover.

• To withdraw an available cashback amount to your balance, click “Get cashback” (see Fig. 9).

• When the bonus turnover threshold is reached (see Fig.9) or the subscription term is over, your subscription will automatically expire (see Fig.10). After that, you can purchase a subscription again and resume getting cashback.

Earned cashback is accumulative and remains available even after the subscription expires. You can withdraw it to your balance at any time. To do this, click the “Get cashback” button.

• You will receive a confirmation that your earned cashback amount was credited to your balance (see Fig. 11). You can use these funds to boost your inventory and stand out in your game.

How to buy Face2Face items

Go to refill if necessary.

Once the reservation of the sale offer has been successfully processed, you’ll see the “Purchase initiated” sign on the item you are purchasing. The “Success” sign is depicted only on the items that are located on DMarket and can be purchased automatically.

If the buyer fails to perform the action on time, 2% of the purchase amount will be debited from his account as a penalty and credited to the seller’s account.

How to sell Face2Face items

Get it done on time to keep a great delivery rate and avoid a Face2Face selling restriction for 3 days along with the cancellation of all your sell offers.

If the buyer fails to accept on time, your item will be placed on the market for sale and 2% from the selling amount will be credited to your balance.

Error message “You are exceeding rate limit threshold”

Why am I getting the error message “You are exceeding rate limit threshold”?

If you receive the error message “You are exceeding rate limit threshold”, you have exceeded the limit for requests per second (RPS). This limit has been introduced to ensure an enhanced platform performance and smooth trading experience for all DMarket users.

If you utilize automated trading and exceed this limit repeatedly, please consider using our alternate gateway on trading.dmarket.com. On this domain, the API-call limit is increased to 10 RPS (compared to 3 RPS on dmarket.com), which makes it especially convenient for automated trading.

The alternate gateway on trading.dmarket.com is available for all DMarket users, provides all the DMarket platform features, and doesn’t require additional registration.

What do I need to do to switch to trading.dmarket.com?

You can switch to trading.dmarket.com in two easy steps:

How does it work?

The trading.dmarket.com domain gives you access to all of the DMarket platform features and doesn’t require additional registration. Just change the URL and continue to trade as usual.

I am not using any automated tools for trading. Will it affect me?

The new trading gateway does not affect regular, non-automated trading via the DMarket website and mobile applications.

What are Steam Web API keys?

The Steam Web API key is a unique identifier that authenticates user requests to Steam, e.g. authorizes Steam item transactions.

What are Steam Web API key scams?

Steam Web API key scams are phishing attacks targeting a user’s Steam Web API key.

Hackers make a scam website that looks similar to a legit Steam items platform while the domain name is usually slightly misspelled.

When a misguided user signs in to their Steam account on the scam website, the fraudsters retrieve the account data and use the API key to monitor the user’s further transactions.

When the user makes a trade on a legit site, a scam bot declines the valid trade offer sent by a legit Steam bot and sends a fake one to the user.

Once the user accepts this fake trade, featured items are gone forever.

How to protect your DMarket account from scammers

Enable two-factor authentication (2FA) in your DMarket account settings: https://dmarket.com/account-settings

Use strong passwords for your DMarket and email accounts and reset them regularly. You can set up a password manager to make this easier.

Never disclose your account password to anyone.

Always verify website authenticity. Check the connection type (HTTPS or HTTP) and URL. It should be https://dmarket.com/. Never enter your DMarket account data on other websites.

Check your account activity frequently.

How to protect your Steam account from scammers

Log into your Steam account only via Steam or platforms you are confident about.

Always check a website link you are about to click. Pay attention to the connection type (it should be HTTPS rather than HTTP) and URL. Remember that scam sites often use slightly misspelled URLs of legit platforms.

Change your Steam passwords regularly. You can change your Steam login credentials by clicking “Forgot Password” when logging in to Steam or selecting “Change Password” in your Steam client setting/preferences. The first option is preferable since it allows you to continue trading on Steam without a trade suspension period.

Verify trade offers. Visit your Steam user page and go to https://steamcommunity.com/my/tradeoffers/sent/ every time you have offers to be confirmed via your mobile phone or email.

Revoke your Steam Web API Key on https://steamcommunity.com/dev/apikey if you suspect that your account may be at risk

What to do if your DMarket account has been compromised

Scan your computer for viruses, key loggers, spyware, and other malicious code that can steal your account data.

If you are still able to log in, reset your password and enable two-factor authentication (2FA) in your DMarket account settings: https://dmarket.com/account-settings.

Reset the password for your email account associated with DMarket.

Please be aware that, according to DMarket Terms of Use, completed trades and payments cannot be reversed.

What to do if your Steam account has been compromised

If you believe that your Steam account has been compromised, take the following steps immediately:

Scan your computer for viruses, key loggers, spyware, and other malicious code that can steal your account data.

If you are still able to log in, reset your Steam password by selecting “Change Password” in your Steam client setting/preferences.

Reset the password for your email account associated with Steam.

Deauthorize all other devices in Steam Guard: go to your Steam Account Details page > Manage Steam Guard > Deauthorize all other devices.

Reset your Steam Trade URL: go to http://steamcommunity.com/my/tradeoffers/privacy and click “Create New URL” in the Third-Party Sites section.

How to verify the authenticity of a DMarket bot

If your Steam account has been compromised, a scam bot can replace a valid trade offer with a fake one when you attempt to transfer your items to a DMarket bot. Items stolen by scammers in this way cannot be recovered. For this reason, you should always verify the authenticity of a DMarket bot before confirming the trade. Pay attention to the following:

If you doubt the authenticity of a DMarket bot, you can copy its ID from the bot’s profile URL (see Fig.4) and send it to our support team via email (support@dmarket.com) or Live Chat on dmarket.com for verification.

What is an Affiliate program?

The affiliate marketing program allows DMarket users to get a share of DMarket revenue from deals made by other users who came to DMarket via unique affiliate links and comply with affiliate program terms. When the program is on, you receive 20% of DMarket’s income from each purchase and sale made by users that followed your affiliate link.

How to activate the Affiliate program?

Once the affiliate program has been activated, the affiliate link is automatically generated (see Fig.4).

How to share the Affiliate link and get revenue?

Once the affiliate program has been activated and the affiliate link generated, you can click the copy sign next to the link and save it to the clipboard (see Fig.1).

You can spread the link using social media resources, messengers etc. Once the users that have followed your affiliate link performed trading on DMarket, you’ll receive 20% of DMarket’s income from each purchase and sale made by such a user.

What are the Affiliate program statistics?

Once you have activated the affiliate program and invited users that followed the affiliate link and performed trading operations, the affiliate statistics begin to calculate. There are two tabs of the statistics: recent and all-time statistics.

Recent statistics are calculated since the last claim of the unclaimed revenue to your balance (see Fig.1).

All-time statistics are calculated from the very beginning of the program’s activation (see Fig.2).

How to deactivate the Affiliate program?

You can deactivate the activated affiliate program.

The program will be deactivated and you’ll receive a confirmation pop-up (see Fig.3).

What is Trading API

DMarket Trading API enables all users to streamline their skins trading through a comprehensive range of API methods. It can help you manage your DMarket inventory and trade in bulk using pre-set algorithms, without routine manual efforts.

How to start using Trading API

Once the API Keys are generated, they are depicted on the page.

Please note: The Private API Key is shown only once after its generation. Make sure you save it in a safe place nobody except you has access to. (see Fig.3)

Where to find the Trading API documentation

Trading API documentation is available on the Trading API page. Simply click the “Learn more” link that will redirect you to the documentation (see Fig.1)

How to remove API keys

The confirmation pop-up will appear.

Please note: By deleting API keys, they will be deactivated and you will no longer be able to use Trading API.

How to re-generate Trading API keys

Please note: if you believe that the access to the Private API key has been stolen or lost, please re-generate API keys.

What are the rate limits for requests?

For non-authorized users the rate limits are IP-based.

For authorized users the rate limits are account-based.

Each request will contain the headers with the remaining rate limits indicated:

What is NFT?

A non-fungible token is scarce digital content stored on blockchain NFT, such as a piece of digital art or a virtual in-game item. Each NFT has a unique ID that provides proof of authenticity and ownership and makes the item one of a kind and not interchangeable.

What is DAO?

DAO stands for Decentralized Autonomous Organization. Formalized as a smart contract, it tackles the legacy top-down governance system, enabling people to interact with each other and contribute to a common goal according to a self-enforcing open-source protocol.

What is DeFi?

DeFi is short for “decentralized finance”, a complex of financial applications that use blockchain to exclude all middlemen from transactions and hand over the control of the financial ecosystem to its direct users.

What is esports?

Esports is organized and competitive gaming followed by millions of fans worldwide. It includes multiple leagues and tournaments where teams compete in different games-disciplines such as CS:GO, DOTA 2, League of Legends, Fortnite, and others.

Register on DMarket with Metamask

You have to complete the following steps to register with Metamask:

• Choose the “Sign Up” tab (see Fig.1).

• Click the Metamask icon (see Fig.2).

Please note that you need to download and install the Metamask extension in your Chrome browser to use this method of registration.

After successful registration with Metamask, you will automatically be taken to your account settings (see Fig.3).

Log in to DMarket with Metamask

You have to complete the following steps to log in with Metamask:

• Choose the “Log in” tab (see Fig.1).

• Click the Metamask icon (see Fig.2).

• Wait for a notification from the Metamask extension (see Fig.3).

• Click the ‘Sign’ button in the Signature Request notification (see Fig.4).

You have successfully logged in with Metamask (see Fig.5)

Buy NFTs on DMarket

To buy NFTs on DMarket, please proceed with the following steps:

• Choose a Blockchain game from the list above the showcase (see Fig.1).

• Choose the ‘NFT Market’ tab and click on the NFT you want to buy (see Fig.2).

• Click the “Buy” button (see Fig.3).

• Choose the delivery speed and cost (see Fig.4).

The delivery speed is the speed of the items transferred via Blockchain.

Please note that the item’s price will vary depending on the selected delivery speed and cost.

• Click the ‘Buy’ button (see Fig.5).

• Click the ‘Proceed to transactions’ button (see Fig.6).

• Read the instructions for purchasing NFT items and click the ‘Proceed to Purchase’ button (see Fig.7).

• Wait for Seller to confirm the transaction (see Fig.8).

A Seller, for his part, will receive a notification that a buyer has been found, and he will process the transfer of the item in Metamask. After this, the transaction will be processed via Blockchain, and you will need to wait for the required number of confirmation blocks to become successful.

As soon as the transaction enters the first block, you will have access to a link to Etherscan, by clicking on which you will be redirected to the page with all the details of the transaction (see Fig.9).

• Go to the ‘Sell Inventory’ tab and check for the newly purchased item in your inventory (see Fig.10).

Sell NFTs on DMarket

To sell NFTs on DMarket, please proceed with the following steps:

• Go to the ‘Sell inventory’ tab and click on the NFT you’d like to put on sale (see Fig.1).

• Click the “Sell | Ask” button (see Fig.2).

• Set the item’s price (see Fig.3).

Please note that no Gas is charged when you list items for sale; the fee is paid the moment the item transfers. You need to pay the Gas fee in ETH, and when the operation is done, the buyer will compensate you for the Gas total in USD.

• Read the instructions for trading NFT items and click the ‘Proceed to Selling’ button (see Fig.4).

To proceed with selling items, you need to install DMarket’s app and log in using it.

• Click on the ‘Install App and sell’ button (see Fig.5).

• Click on the ‘Proceed with selling’ button (see Fig.6).

• Item was put on sale successfully. Go to the ‘On Sale’ tab and check your offer (see Fig.7 and Fig.8).

What is Gas and Gas fee

Gas is the unit that measures the amount of computational effort required to execute operations on Ethereum blockchain. Making any Ethereum transactions you need to pay the Gas fee for miners to execute your trade. Similarly, trading NFT items on DMarket through the Metamask extension you are charged* by a Gas fee to get your transaction validated, or completed.

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