malwarebytes unable to connect the service что делать
Как исправить вредоносное ПО, которое не может подключиться к сервису —
Обеспечение безопасности при использовании компьютера, безусловно, должно быть вашим приоритетом номер один, потому что многие люди используют свои компьютеры для хранения ценной информации, такой как номера кредитных карт, учетные данные для входа в систему PayPal, бизнес-файлы и т. Д. Потеря ваших данных в результате вирусной атаки — это не то, что вы хочу случиться, но эти события реальны, и они могут случиться с кем угодно.
Убедитесь, что вы установили хорошую антивирусную программу и обеспечили ее безопасность, постоянно проводя проверки безопасности. Однако ваши лучшие друзья — это здравый смысл, и ни один антивирус в мире не способен распознать все вирусы и справиться со всеми возможными угрозами. Пользователи полагаются на бесплатные онлайн-сканеры, но даже они иногда могут помочь нам …
«Malwarebytes Anti-Malware не удается подключиться к серверуе» Ошибка
Malwarebytes Anti-Malware (MBAM) — это инструмент, который вы можете загрузить из Интернета и использовать для борьбы с инфекциями, вызванными вредоносными программами. Полная версия инструмента не является бесплатной, но вы всегда можете скачать бесплатную пробную версию, которой должно быть достаточно, чтобы помочь вам справиться с угрозой.
Тем не менее, несколько пользователей сообщили, что инструмент начал работать со сбоями. Когда пользователи нажимают на его значок, кружок начинает вращаться, и через некоторое время появляется сообщение об ошибке «Не удается запустить. Невозможно подключить услугу ». Это может быть довольно большой проблемой, особенно если вам нужен этот инструмент сразу же. Узнайте, как решить эту проблему ниже!
Решение 1. Проверьте, есть ли что-то не так с сервисом Malwarebytes
Malwarebytes работает через сервис, который он устанавливает на ваш компьютер, и это конкретное сообщение подразумевает, что у программного обеспечения есть проблемы со связью с этими конкретными сервисами. Если у службы возникли проблемы или она была отключена, вы можете легко включить ее, следуя приведенным ниже инструкциям.
Заметка: При нажатии кнопки «Пуск» может появиться следующее сообщение об ошибке:
«Windows не удалось запустить службу Security Center на локальном компьютере. Ошибка 1079: учетная запись, указанная для этой службы, отличается от учетной записи, указанной для других служб, работающих в том же процессе ».
Если это произойдет, следуйте инструкциям ниже, чтобы исправить это.
Этого должно быть достаточно для устранения проблемы, если она связана с остановкой службы. Перезагрузите компьютер и наслаждайтесь!
Решение 2. Переустановите вредоносные байты с нуля
Многие пользователи сообщают, что переустановка Malwarebytes навсегда устранила их проблему, и вы должны попробовать это как можно скорее. Тем не менее, если вы приобрели Премиум-версию инструмента, вам нужно будет найти способ получить свой код активации и ключ. Вы сможете легко найти эту информацию, сверяясь со страницей, с которой вы загрузили инструмент, но есть и другие способы.
Расположение для Windows x86 32-разрядный
HKEY_LOCAL_MACHINE \ SOFTWARE \ Malwarebytes ‘Anti-Malware
Расположение для Windows 64 x 64-битной
HKEY_LOCAL_MACHINE \ SOFTWARE \ Wow6432Node \ Malwarebytes ‘Anti-Malware
После того как вы получили свой идентификатор и ключ, вы можете продолжить процесс удаления. Внимательно следуйте инструкциям, если вы хотите продолжить использование Премиум-версии после удаления.
Если вы не используете Premium или Pro версию MBAM, просто выполните шаги 3-7 и наслаждайтесь обновленной версией MBAM.
Решение 3. Проблемы с антивирусом
Malwarebytes всегда рекламировался как программное обеспечение, которое должно прекрасно сочетаться с другими инструментами и программами на вашем компьютере. Однако, судя по отзывам других людей, антивирусное ПО Malwarebytes «Unable to Connect the Service» может быть вызвано вашим антивирусным программным обеспечением.
Однако, если вам действительно нужно использовать Malwarebytes немедленно, есть несколько вариантов, которые вы можете попробовать.
Решение 4. Удалите MBAM в безопасном режиме.
Если вам не удалось правильно удалить MBAM во время обычного запуска, попробуйте перезагрузить компьютер в безопасном режиме и удалить его.
How to Fix ‘malwarebytes unable to connect the service’
Staying safe while using your computer should definitely be your number one priority because plenty of people use their computers to store valuable information such as credit card numbers, PayPal login credentials, business files, etc. Losing your data to a virus attack is not something you want to happen but these occurrences are real and they can happen to anyone.
Make sure you install a good antivirus program and keep it safe by running security scans all the time. However, your best friends is common sense and no antivirus in the world is able to recognize all viruses and deal with all possible threats. Users rely on free online scanners but even they can sometimes bail on us…
“ Malwarebytes Anti-Malware Unable to Connect the Servic e ” Error
Malwarebytes Anti-Malware (MBAM) is a tool you can download from the Internet and use to deal with infections caused by malicious applications. The full version of the tool is not free but you can always download the free trial version which should be just enough to help you deal with the threat.
However, several users have reported that the tool started malfunctioning. When users click on its icon the circle starts rotating and an error message appears after a while saying “Unable to Start. Unable to connect the service.” This can be quite a big issue, especially if you need this tool available immediately. Find out how to fix this issue below!
Solution 1: Check to See If There Is Something Wrong With Malwarebytes Service
Malwarebytes operates via the service it installs to your computer and this particular message implies that the software is having problems communicating with those particular services. If the service is having issues or if it has been turned off, you can turn it on easily by following the instructions below.
Note: You may receive the following error message when you click on Start:
“Windows could not start the Security Center service on Local Computer. Error 1079: The account specified for this service differs from the account specified for other services running in the same process.”
If this occurs, follow the instructions below to fix it.
This should be enough to fix your problem if it was related to the service being stopped. Reboot your computer and enjoy!
Solution 2: Reinstall Malwarebytes From Scratch
Plenty of users have reported that reinstalling Malwarebytes fixed their issue permanently and that is something you should try as soon as possible. However, if you purchased the Premium version of the tool, you will need to find a way to retrieve your Activation ID and Key. You should be able to locate this information easily by checking with the page you downloaded the tool from but there are other ways.
Location for Windows x86 32-Bit:
Location for Windows x64 64-Bit
After you have retrieved your ID and Key, you can proceed with the removal process. Follow the instructions carefully if you want to continue with your Premium version after the uninstallation.
If you are not using the Premium or Pro version of MBAM, simply follow steps 3-7 and enjoy your updated version of MBAM.
Solution 3: Antivirus Issues
Malwarebytes was always advertised as software that should get along just fine with other tools and programs on your computer. However, judging from other people’s feedback, it seems that the Malwarebytes Anti-Malware “Unable to Connect the Service” may be caused by your antivirus software.
However, if you really need to use Malwarebytes immediately, there are several options you can try.
Solution 4: Uninstall MBAM in Safe Mode
If you were somehow unable to uninstall MBAM properly during normal startup, try restarting your computer in Safe Mode and uninstalling it.
Solution 5: Reinstall using Malwarebytes Support Tool
You can use Malwarebyte’s support tool to uninstall and remove all the remaining files of Malwarebytes from your computer and then reinstall it properly. Follow the steps below:-
Solutions to Fix Malwarebytes Unable to Connect the Service [MiniTool Tips]
By Daisy | Follow | Last Updated April 21, 2021
Summary :
Nowadays, it’s common to use computers and there will be malware attacks on your device. Thus, some of you will choose Malwarebytes to protect your computer, but sometimes Malwarebytes is unable to connect the Service. Click this post from MiniTool to get the solutions.
Quick Navigation :
About Malwarebytes
Malwarebytes Anti-Malware (MBAM) is a tool, which can be used to deal with infections caused by malicious applications. Although the full version of the tool is not free, the trial version should be enough to help you deal with threats after you download it. But the trial version can only be used for 14 days.
One of the reasons for the traditional antivirus failing is that it is slow to react to new threats. Malwarebytes company crushes malware that hasn’t even been seen before by using layers of technology such as, behavior matching, anomaly detection (a cool sort of artificial intelligence), and application hardening.
Their technology not only blocks hackers and malware but also cleans infected computers better than traditional anti-virus software. In fact, their technology gained the only «perfect» cleanup score on AV-TEST.org.
If you are looking for a place to keep your Windows devices safe, you should first run the best antivirus software- Windows Defender. Let’s see more details.
You can get hacked by the following ways include clicking a malicious link, visiting an infected website, and accepting a call from a scammer. This software turned off those attack vectors and closed them when they popped up. No matter if you are on Mac, Windows or Android, the bad guys can’t find the way.
You can download Malwarebytes from the Internet. There are three versions of the software available.
1. Malwarebytes has a free version. In addition, Malwarebytes provides you with a trial of the full version once you download and install the software.
2. Malwarebytes Premium supports Windows, Mac, Android and Chrome OS. The Premium version offers remediation and protection features.
3. Malwarebytes also offers Malwarebytes Home version that is available for up to 10 devices.
Reasons for Malwarebytes Unable to Connect the Service
However, some users have reported that there was something wrong with this software. When users click its icon, the circle starts rotating and after a while, the “Unable to connect the Service” error message will appear.
Why is Malwarebytes unable to connect the Service? There are many reasons for Malwarebytes unable to connect the Services or Malwarebytes not launching.
Context missing problems, installation errors, or other technical issues can lead to this issue. However, malware infection is one of the most common reasons that cause Malwarebytes unable to connect the Service.
There is no doubt that applications installed on infected systems can be affected by some malware and other malicious infections, especially anti-virus and Internet security software. Malwarebytes is no exception.
Solutions to Fix Malwarebytes Unable to Connect the Service
You have already learned the reasons for Malwarebytes unable to connect the Service, then I will introduce how to fix Malwarebytes unable to connect the Service.
What will be the biggest malware threats to businesses in 2019? This post will show you the top security trends for 2019.
How to Fix Malwarebytes Unable to Connect the Service
Solution 1: Check If There Is Something Wrong with Malwarebytes Service
Step 1: Click the Search bar, type services.msc and open the first result by running it as an administrator to access the full list of services running on your Windows PC.
Step 2: Then you should locate, right-click Malwarebytes Service and click Properties.
Step 3: If any other setting has been enabled, you should locate the Startup type option and change it to Automatic.
Step 4: If the Service is not running, you can click Start to start it until its status changes to Running.
Are you troubled by the issue Windows Security Center service can’t be started? This post shows 4 solutions to solve this problem.
If this occurs, you can follow the next steps to fix it.
Step 1: Follow the steps 1-2 from the instructions above to open Malwarebytes Services Properties.
Step 2: Navigate to the Log On tab, choose This account and click the Browse. button.
Step 3: Type your computer’s name and click Check Names. Then you should wait for the name to become authenticated and click OK.
Step 4: Type the administrator password in the Password box and click OK.
Step 5: At last, close this window and navigate back to Malwarebytes’ properties, then click Start.
If the “Malwarebytes is not working” issue still exists, you can try the second solution.
Solution 2: Reinstall Malwarebytes from Scratch
You can try reinstalling Malwarebytes to fix Malwarebytes unable to connect the Service permanently. However, if you purchase an advanced version of Malwarebytes such as Premium, you will need to find a way to retrieve your Activation ID and Key, which is reinstalling Malwarebytes from scratch.
First, you should type regedit in the Search bar. Depending on your PC’s architecture, retrieve your ID and Key by using one of the locations below:
Location for Windows x86 32-Bit:
HKEY_LOCAL_MACHINE\SOFTWARE\Malwarebytes’ Anti-Malware
Location for Windows x64 64-Bit:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Malwarebytes’ Anti-Malware
You can continue to perform the removal process after you have retrieved your ID and Key. If you want to continue using the Premium version after uninstalling, please follow the instructions carefully.
Step 1: Open MBAM and click My Account, then click Deactivate.
Step 2: Open Settings and click Advanced Settings, then uncheck the Enable self-protection module.
Step 3: Now you should download mbam-clean.exe from Malwarebytes’ site. Please close all open programs and disable your antivirus temporarily.
Step 4: Follow the instruction on screen after you run the mbam-clean.exe tool. When you are prompted, reboot your computer.
Step 5: Download and install the latest version of MBAM and uncheck the Trial option.
Step 6: After you launch the program, click the Activation button.
Step 7: Copy and paste the ID & Key you retrieved from your registry in the dialog box. Then it will activate your license automatically.
Then you have installed Malwarebytes from scratch successfully. You can check if the Malwarebytes unable to connect the Service issue still exists.
Solution 3: Antivirus Issues
Based on feedback from some users, it seems that your anti-virus software causes Malwarebytes unable to connect the Service.
Users have reported that when using the same anti-virus software and MBAM, they have never experienced a similar problem in the past. The single version of Malwarebytes most likely causes this problem.
You can simply fix a problem by waiting for a new patch or hotfix. However, if you really need to use Malwarebytes right away, you can try the following solutions.
1.Setting an exception for MBAM in your antivirus program is the best thing you can try.
2. F-Secure is an antivirus tool for Windows and F-Secure users often complain about this issue.
3.Try to set the entire Malwarebytes folder in F-Secure’s exception list and try running MBAM again.
Solution 4: Uninstall MBAM in Safe Mode
Try to restart your computer in Safe mode and uninstall it if you are unable to properly uninstall MBAM during normal startup. Maybe this can help you fix Malwarebytes unable to connect the Service. Here are the steps:
Step 1: Open the System Configuration application by typing msconfig in the search bar and navigate to the Boot tab.
Step 2: Check the Safe boot option, and it will check Minimal by default. Then click OK and confirm to restart your computer.
Step 3: Then your computer should restart in Safe Mode. Click the Start menu and open Settings, then navigate to Apps.
Step 4: Find MBAM in the list of installed applications and click Uninstall. Then open msconfig again and disable the Safe boot option.
Step 5: Download the latest version of MBAM from their site to reinstall it.
Use MiniTool ShadowMaker to Protect Your Data
If you only use Malwarebytes to protect your computer, that is not enough. Just imagine such a scene – once your computer is infected by the virus and it destroyed your important files, what should you do?
If you back up your files in advance, then you can recover your data when your data loses. Thus, it’s essential to back up your important data regularly. Here, I recommend you to use Minitool ShadowMaker to protect your data.
MiniTool ShadowMaker is a professional backup program that you can use to back up disk, partition, file, and folder even the operating system. Additionally, it is a user-friendly program to provide protection for your computer and data.
You can download MiniTool ShadowMaker Trial which can be used for free within 30 days from the following button to back up files and keep them safe. Of course, if you want to use it permanently, you can download its Pro Edition.
Now, I will show you how to back up important data step by step with pictures.
Step 1: Decide a Backup Mode
1. Launch MiniTool ShadowMaker.
2. Click Keep Trial.
3. Choose Connect in This Computer to continue.
Step 2: Choose Backup Source
1. Go to the Backup page after you enter its main interface.
2. Then choose the backup source by clicking the Source.
3. Choose Folders and Files to continue and choose the files you want to back up.
What do I need to back up my computer? What files should I back up? Now, get the answers to these two questions in this post.
Step 3: Choose a Destination Path to Store Your Files
1. Return to the Backup page,
2. Click the Destination module to select the destination path and save the backup image. You had better choose an external hard drive.
Step 4: Start to Back up
Then you can click Back up Now to perform the data backup process immediately. Or you can click Back up Later to delay the data backup process.
You have successfully backed up files and have provided protection for the data when the process is finished.
Further Reading:
There are three important things you need to pay attention to, which can make you get an extraordinary file backup experience.
1. MiniTool ShadowMaker allows you to set an automatic file backup. You can click the Scheme feature to do this.
Want to create automatic file backups in Windows 10? This post shows you how to automatically back up files to an external hard drive with ease.
2. If you want to back up your files automatically, there are three types of backup for you on this software: full backup, incremental backup, and differential backup. You can go to Schedule to set. The Incremental backup scheme is chosen by default and you can click the Scheme feature to change.
3. You can click the Options feature to set some advanced backup parameters.
Bottom Line
ABOUT THE AUTHOR
Position: Columnist
She was graduated from the major in English. She has been the MiniTool editor since she was graduated from university. She specializes in writing articles about backing up data & systems, cloning disks, and syncing files, etc. She is also good at writing articles about computer knowledge and computer issues. In daily life, she likes running and going to the amusement park with friends to play some exciting items.