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FIX: NordVPN background process not running (6 solutions)
For instance, many NordVPN users report that the background process is not running on their Windows computer.
It usually happens because NordVPN fails to start at every system boot automatically, although the autostart option was enabled by the user.
If you’re looking for an easy fix to this problem, we’re here to help.
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How do I fix NordVPN background process not running?
Clear the NordVPN application cache
If you still see the NordVPN background process is not running message, click Start process.
Normally, you should only do this once because NordVPN should automatically start the background process on every Windows boot (unless you end the task again from Task Manager).
Allow NordVPN in User Account Control (UAC)
To use NordVPN, you need administrator rights. Furthermore, you must allow access to NordVPN in User Account Control (unless it’s disabled on your computer, which is not recommended). Otherwise, the app’s background process will fail to start.
Update NordVPN
If there are any pending updates, make sure to allow them and update the NordVPN to the newest version.
This way, you can take advantage of new features, improvements and bug fixes, even if there was something wrong with the background process startup.
Reinstall NordVPN
Reinstalling the NordVPN app should fix any software-related issues, including TAP driver errors which might prevent the background process from running properly.
Remove other VPNs apps from your PC
If you have other VPN applications installed on your Windows 10 PC, it could lead to software conflicts that stop NordVPN from running properly.
It’s not enough to end the processes of other VPNs. Make sure to completely remove from from your Windows 10 laptop, desktop or tablet and keep only NordVPN.
Switch VPN providers
If you can’t get NordVPN to work on your computer no matter what you try, consider switching VPN providers.
It shouldn’t be a problem if you purchased NordVPN in the past month since you can take advantage of the 30-day money-back guarantee.
We recommend using Private Internet Access. It’s a super-intuitive VPN service that permits 10 simultaneous connections, unlike NordVPN which allows only 6.
You can set up PIA on all popular devices, including Windows, Android, Mac, iOS, Linux, and routers.
Moreover, PIA unblocks Netflix US, HBO Max, Peacock, and other streaming services. It has exclusive DNS, split tunneling, native port forwarding, a kill switch, as well as support for the OpenVPN and WireGuard protocols.
What else you should know about PIA:
Private Internet Access
Instead of dealing with various NordVPN issues, switch to PIA for a smooth experience.
Conclusion
To summarize, if the NordVPN background process is not running properly on your device, make sure to clear the app cache and restart NordVPN.
Keep in mind that you must allow the app to connect to the Internet from the User Account Control.
You can also try updating NordVPN to the latest version, reinstalling it, and removing any other VPN apps you have on your PC to eliminate TAP driver conflicts and other software issues.
However, if everything fails, it’s time to consider ditching NordVPN and moving to another VPN provider. And we can’t think of a better solution than Private Internet Access (buy here).
Did you manage to get NordVPN’s process running in the background? What solution did you use? Let us know in the comment section below.
Companies can sell this information, alongside your location and internet provider name, and profit from it by serving targeted ads or monitoring your data usage.
We recommend Private Internet Access, a VPN with a no-log policy, open source code, ad blocking and much more; now 79% off.
NordVPN Background Process Not Running Fix
Last Updated: May 02, 2019
This error is probably the most common error you’ll come across. So we created a simple guide to fix this error for you. You’re welcome.
So, you’ve downloaded NordVPN, but it isn’t working as you expected, or it has been working faultlessly for a while and now you’re getting an error along the lines of—“NordVPN background process is not running”.
Only a minor number of users get this error but there’s a working fix. So consider yourself lucky!
This can sometimes happen when NordVPN releases an update and downgrading to the last stable version isn’t something that fixes it.
Usually, clicking on the “Start process” button will fix the problem, however, some users have reported that this needs to be done several times before NordVPN will work properly again.
Sometimes clicking the button won’t work though, so then what?
Fixing the “NordVPN Background Process Not Running” Error
If clicking “Start process” doesn’t work, then there are a few additional steps you will need to take. Clearing NordVPN’s application cache is one of these solutions and this is how you can do it.
1. Close NordVPN through your task manager (Ctrl+Alt+Del)
On Windows, it should look something similar to this. The apps and background processes you see will be different depending on what you have running.
2. Click on the “Details” tab between “Users” and “Services”
Again, this will look different depending on what apps you have running. This is a list of all applications running as well as resources being consumed by those applications. Among the list you’ll see NordVPN as well.
3. Scroll down until you see all the processes running by NordVPN
This is in alphabetical order so you should be able to find NordVPN’s processes quite easily. Just scroll down to N.
You need to right-click and press “End process tree” for both nordvpn-service.exe and NordVPN.exe.
4. Close down your task manager and launch the “Run” menu
You can do this by pressing the “Windows” (Start) key and “R” at the same time.
In the box, type in %localappdata% and then hit Enter or click “OK”. This will open your Local App Data folder and you will see lots of different folders for the software you have currently got installed.
5. Find the NordVPN folder and delete it
Don’t worry—this just deletes the app’s saved data (its cache) and will not remove any of the software’s core files.
That’s it—this should have fixed your problem. Launch NordVPN and see.
Still Experiencing Problems?
In the unlikely event that you follow these steps and still experience the same problem, we recommend contacting the NordVPN support team.
They are available 24 hours a day, 7 days a week over both email and live chat. All support agents are friendly, knowledgeable and respond quickly with a high-level of support. This is one of many reasons why NordVPN is our favorite VPN service provider.
They will help you out no matter what device or operating system you’re using.
Try NordVPN for Free
If you haven’t yet purchased VPN and are currently doing your research, we recommend trying it out for free by taking advantage of their 30-day money-back guarantee.
Although you do need to subscribe to one of their premium plans which does cost money and requires a valid payment method, you can get a refund at any time if you are not happy with NordVPN, if it is not right for you, or if it isn’t working as intended.
Their 30-day money-back guarantee has no strings attached to it—all you need to do is email their customer support team and ask for it.
‘Nordvpn Background Process is not Running’ and How to Fix it
Trevor Akinde,
Technical Writer
Fact checked and verified
Another day, another software issue to solve. This time we’re taking a look at an all too common error thrown up by Nordvpn. The message itself tells the user ‘Nordvpn background process is not running’ with little more in the way of finding an instant fix.
I’m here to tell you there’s a couple of fixes and it’s more a case of your preference. Either way you’ll be back connected to Nordvpn in no time.
The uninstall and reinstall fix
Most users, including our testers when recreating the error, have been able to fix it by simply uninstalling and reinstalling Nordvpn.
I know, it’s the classic IT solution to a problem but when it works, it’s glorious.
This fix has been known to work in most cases, but if you’re still seeing the ‘background process is not running’ message then read on for an alternative fix.
Clear your Nordvpn cache
Don’t worry this won’t get too technical and is very straightforward.
Follow the steps below and you should see a positive result in a couple of minutes.
– Open up your Run menu by clicking the Windows (Start) button and ‘R’ at the same time.
– A window will open up and you need to input: %localappdata% then hit Ok.
– This should open up a list of folders. Find the Nordvpn folder in the list and delete it (note, this is only deleting the cache folder, not the app itself).
– Mac
– Open Finder and click Go and then Go to Folder
– Type
/Library/Caches and click Enter
– To clear the cache you need to go into each folder and delete the files inside the folder. Important: you need to keep the folder, don’t delete the folder itself
Nordvpn support
These two fixes will address over 95% of cases in fixing this error message.
There are of course some edge cases that the two methods mentioned (uninstall/reinstall and clearing the cache) won’t work.
Then it’s probably time to get in touch with Nordvpn support.
Nordvpn is known to have some of the best and most responsive support in the industry and they will be able to troubleshoot and work through the error message so you can get back connected to the internet safely in no time.
I hope this guide has been useful for you and solved your Nordvpn issue, we hope to see you again soon on the blog.
NordVPN scored 9.5/10 in our rating and is currently ranked the best VPN
[Solved] NordVPN background process is not running
NordVPN is known to be one of the best VPN apps that you can get for Android, iOS, or Windows.
According to the NordVPN review and our previous experience of using the product, its main pros are high speed, kill switch, and affordable price. It allows you to get access to Netflix no matter where you live, torrent and, the reason why we all use VPNs, protect your data.
However, no product is perfect, and even amazing VPNs like NordVPN may have some flaws. It does not mean that minor problems are a reason to not use the app. They can be usually fixed pretty easily.
Once you get over them, you will be able to enjoy the experience of using fast and reliable NordVPN!
In this article, we are going to take a closer look at the problem: “NordVPN Background Process is not Running”. – It is one of the most common issues that its’ users are facing.
It mainly comes up when the new update is out. New versions do need some time to get tested and the team of NordVPN dutifully fixes the flaws if there are any.
So, what to do about it?
Scroll down and find out!
Step by step fix to “NordVPN background process is not running”
There is good news: the issue “NordVPN Background Process is not Running” is quite easy to fix! You do not need a degree in IT to make things work. Also, you do not need to wait until the team releases a new update with fixed bugs.
#1 Click “Start process” button
What do I do if I clicked the button many times and it still will not work?
#2 Reinstall the NordVPN app
#3 Clear the cache of the app
Yet, sometimes you have to do a tad bit more. If the previous solution did not make things better, our suggestion is to clear the cache of the NordVPN application. It has more instructions than reinstalling so let’s take it step-by-step.
#4 Close the app by using the Task Manager
Use the keys Ctrl+Alt+Del at the same time and it will get your task manager opened.
Then go to the process section. We are looking for nordvpn-service.exe and NordVPN.exe. The processes are listed in the alphabetical so you will not have to hurt your eyes by reading every process running on your computer (sometimes there are just too many of them). Just find processes that start with N and you will be fine.
Killing NordVPN application task on task manager
Please, remember that you have to repeat that action for both processes: nordvpn-service.exe and NordVPN.exe.
#5 Get to the “Run” menu and delete NordVPN appdata folder
We do not need the Task Manager anymore, so you can close it down.
Searching for local app data
Sounds pretty scary but no worries, it is just a cache. The cache is additional data that the app creates. If you delete that temporary, nothing bad will happen to the app. No important information is being deleted.
Conclusion
Just three steps are needed to solve the issue “NordVPN Background Process is not Running”. After that, you can use your Internet safely, with data being protected.
However, in some extremely rare cases, it does not work either, NordVPN has an amazing support team who are kind and are always quick to help. You can reach them over email or a live chat. Both options are available, just choose what you like the best.
The team is available for you 24/7 so you will not need to wait hours to get a response. After you get through the chatbot, their support will help you out:
Their suggestion to the request was the following:
Overall, there is no issue that can not be fixed. Most of the time you can do it by yourself!
Either way, in the end, you are getting a VPN app that allows you to choose the location, protects your data, and costs almost nothing. We believe that it is worth the small battle you are going through while fixing the common issue “NordVPN Background Process is not Running”.
Enjoy the protection!
Ran into another common problem? Check NordVPN failed to connect.
Easy Fix to NordVPN Background Process is not Running [October Update]
“NordVPN Background Process is not Running” – Seen this error before?
Don’t you just have it? No matter how many times you click on the “Start process” button, nothing seems to work
As annoying as this error really is, it is actually quite simple to fix. Now the easiest option you have is to just uninstall the NordVPN app and then reinstall back to see if that fixes the issue.
However, if you’re still encountering connectivity issues, you can try a couple of easy troubleshooting steps.
To make your life easier, I’ve listed down a couple of common troubleshooting steps to help you solve the connectivity issues of NordVPN.
Let’s start with clearing NordVPN’s application cache to fix the NordVPN background process is not running error.
Step#1- Clear NordVPN’s app cache
In order to clear NordVPN’s app cache, just follow the quick steps below. This should take less than five minutes max.
Step#2 – Connected to the VPN server but still no internet access
Another issue that you might come across is no internet access despite being connected to NordVPN servers. This issue is also rather easy to fix. Just follow the steps below and you should be done in no time.
Step# 3 – Change DNS server when connected to the NordVPN App
If that didn’t work either, try changing the DNS server you are using when connected to the NordVPN. To do that, just follow the steps below.
If the above-mentioned steps didn’t work, follow these steps:
If still, nothing seems to work, contact NordVPN’s customer support. You can talk to their support representatives that are available 24/7 and get your issue resolved that way.
As a last resort, you simply consider switching to a different VPN service altogether. ExpressVPN is a good option to go for. You may notice its performance to be marginally better than NordVPN.
It offers 3000+ servers and top-notch security features such as a Network lock (kill switch), powerful VPN protocols, 24/7 support, and plenty of other features.
About Sebastian Riley
Sebastian Riley is a cyberlibertarian activist and an internet freedom fighter who strongly believes in an unsegregated and uncensored internet. With a cybersecurity degree, Sebastian is a professional bug hunter and a freelance opensource penetration tester.
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Comments
Deleting the app data worked for me. Thank you!