shipment on hold dhl что это значит
Отслеживание посылок «DHL Express»
Международная курьерская служба DHL Express занимается отправкой и получением почтовых отправлений более чем в 220 странах мира, включая Российскую Федерацию и страны СНГ и является одним из наиболее популярных почтовых операторов мира.
DHL отслеживание по номеру накладной
Отслеживание отправлений DHL возможно по 10 значному номеру накладной, наш сайт покажет вам все статусы отслеживания с переводом на русский язык.
С помощью приложения Посылки вы за несколько секунд сможете узнать точное местоположение вашей посылки или почтового отправления, доставляемых компанией «DHL Express».
Скачай приложение Посылки на свой iPhone или Android телефон, чтобы всегда знать где твои посылки и получать Пуш Уведомления о передвижении твоих посылок.
Статусы отслеживания посылок DHL Express с переводом
| Статус | Перевод/Описание |
|---|---|
| The shipment has been processed in the parcel center of origin | Перевозки был обработан в посылку центр происхождения |
| The shipment has arrived in the destination country | Груз прибыл в страну назначения |
| The shipment has been processed in the destination parcel center | Перевозки был обработан в посылку центр назначения |
| Shipment is prepared for customs clearance in country of destination | Отгрузка готовится к таможенному оформлению в стране назначения |
| The international shipment has been processed in the export parcel center | Международная пересылка, была обработана, экспорт |
| The shipment has been posted by the sender at the retail outlet | Груз был помещен отправителем в розничной торговой точке |
| The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking | Груз будет перевозиться в страну назначения, а оттуда передали организации доставки. (Главная / онлайн отслеживания посылки |
| The international shipment has been processed in the parcel center of origin | Международные перевозки был обработан в посылку центр происхождения |
| The instruction data for this shipment have been provided by the sender to DHL electronically | Данные инструкции, по данной поставке были предоставлены отправителя к DHL в электронном виде |
| The shipment has left the import parcel center in the destination country | Груз покинул участок центр импорт в стране назначения |
| The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: http://www.russianpost.ru/tracking20/English.htm) | Груз будет перевозиться в страну назначения, а оттуда передали организации доставки. (Главная / онлайн отслеживания посылки: http://www.russianpost.ru/tracking20/English.htm) |
| The shipment is being prepared for delivery in the delivery depot | Отправление готовится к доставке в отделения службы доставки |
| The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: http://online.kazpost.kz/en/Tracking/Index) | |
| The shipment has been processed in the parcel center | Перевозки был обработан в посылку центр |
| The shipment has cleared customs in the destination country | Отправление прошло таможенное оформление в стране назначения |
| The shipment has been successfully delivered | Посылка была успешно доставлена |
| The shipment could not be delivered | Отправление не может быть доставлено |
| The shipment has been picked up | Отгрузка была подхвачена |
| The shipment has been loaded onto the delivery vehicle | Груз загружен на транспортное средство доставки |
| The shipment has arrived at the parcel center of origin | Груз прибыл в посылку центр происхождения |
| The shipment has arrived at the export parcel center | Груз прибыл на участок в центре экспорта |
| The shipment has arrived in the transit country | Груз прибыл в страну транзита |
| The shipment is ready for pick-up by the recipient. The recipient has been informed | Груз готов к получению адресатом. Получатель был проинформирован |
| The international shipment has arrived at the import parcel center | Международное отправление прибыло в посылку центр импорт |
| Return initiated The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: ) | |
| The shipment was misrouted | Груз был ошибочно доставленных |
| The shipment is being brought to outlet Carl-Benz-Str. 1 35447 Reiskirchen for pick-up. The earliest time when it can be picked up can be found on the notification card | |
| The shipment will be handed over to the customs office responsible for the recipient. The recipient can collect the shipment from there once he has received notification from customs | Груз будет передан в таможенный орган несет ответственность за получателя. Получатель может забрать груз оттуда, как только он получил уведомление от таможни |
| The recipient has picked up the shipment from the retail outlet | Получатель забрал груз с магазина |
| Shipment has been handed over to DHL Express for import | Груз был передан в DHL Express для импорта |
| The shipment is being transported to the destination country | Отгрузка транспортируется в страну назначения |
| Shipment is in customs | Груз на таможне |
| The item has left the import center | Пункт покинула импорт центр |
| Shipment has arrived at hub | Груз прибыл в хаб |
| Shipment has left hub | Груз покинул хаб |
| Pick-up has been scheduled for the next working day and the information has been sent to the delivery person | Пикап был намечен на следующий рабочий день, и информация была отправлена к лицу доставки |
| Shipment has arrived at delivery location | Груз прибыл в место доставки |
| The shipment has been cancelled | |
| With delivery courier | С курьерской доставкой |
| The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: ) | Груз будет перевозиться в страну назначения, а оттуда передали организации доставки. (Главная / онлайн отслеживания посылки: ) |
| The shipment was misrouted and could not be delivered. The shipment will be readdressed and forwarded to the recipient | Груз был ошибочно доставленных и не мог быть доставлен. Груз будет переадресован и направлен получателю |
| Shipment delivered | Доставку |
| The shipment could not be delivered, and the recipient has been notified | Отправление не может быть доставлено, а получатель был уведомлен |
| The item was reprocessed due to damage. DHL’s customer services will contact the sender shortly | |
| Shipment has left pick-up location | Отправление покинуло место посадки |
| The shipment has arrived at the parcel center | Груз прибыл на участок в центре |
| Shipment has been posted by the customer at the pick-up location | Перевозку была размещена заказчиком на месте |
| The item is on its way to the recipient | Товар находится на пути к получателю |
| The item was reprocessed due to damage to the outer packaging | Этот пункт был переработанного из-за повреждения внешней упаковки |
| At the request of the recipient, delivery has been deferred. Delivery will take place at a later time | По просьбе получателя, поставка была отложена. Осуществляется доставка в более позднее время |
| Due to a surcharge, the shipment could not be delivered and is being stored. The recipient has been informed | |
| The recipient was not present and has been informed. The shipment is ready for pick-up | Получатель не присутствовал и был уведомлен. Груз готов к получению |
| The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: http://www.posta.md/ro/tracking) | |
| A 2nd attempt at delivery is being made | 2-я попытка доставки осуществляется |
| Delivery attempted; consignee premises closed | Доставка покушение; грузополучатель помещениях закрытых |
| Shipment could not be delivered | |
| The shipment could not be delivered today | Груз не может быть доставлен сегодня |
| Shipment returned to DHL Station due to unsuccesful delivery attempt | Отгрузка вернулись на станцию DHL в связи с unsuccesful попытка доставки |
| The recipient was not present | Получатель не присутствовал |
| The shipment is ready for pick-up. The recipient has been informed | Груз готов к получению. Получатель был проинформирован |
| The shipment does not meet our dispatch conditions | |
| The recipient is unknown | Получатель неизвестен |
| The shipment has not been picked up by the recipient | Груз не забрал получатель |
| The shipment has been posted by the sender at the PACKSTATION | Груз был помещен отправителем в ПОСТАМАТ |
| Recipient refused delivery | |
| The shipment will be transported to the destination country and, from there, handed over to the delivery organization. (Homepage / online shipment tracking: | |
| Shipment on hold | Отгрузка на удержание |
| The shipment has cleared customs in the country of origin | Отправление прошло таможенное оформление в стране происхождения |
| Delivery arranged, no details expected | Организована доставка, никаких подробностей ожидается |
| The shipment has been postponed and will probably be delivered on the next working day | Отгрузка была отложена и, возможно, будет доставлен на следующий рабочий день |
| Delivery attempted; recipient not home | |
| The shipment is being brought to | Отгрузка доводится до |
| The shipment has been delivered from the delivery depot to the recipient by simplified company delivery | |
| Address information needed; please contact DHL Customer Service | Адрес информация требуется, пожалуйста, свяжитесь с отделом обслуживания клиентов DHL |
| Shipment picked up in | |
| The recipient has not picked up the shipment from the retail outlet within the seven-day storage period | Получатель не забрал груз с магазина, в пределах семидневного срока хранения |
| The recipient refused to accept the shipment | Получатель отказался принять отправление |
| The shipment has been taken from the PACKSTATION for onward transportation | Груз был доставлен из ПОСТАМАТОВ для дальнейшей транспортировки |
| Due to damage, the shipment could not be delivered and will be stored. The recipient has been informed | |
| The item is on its way to the sender | Товар находится на пути к отправителю |
| Die Sendung wurde in der Zustellbasis bearbeitet | The shipment is processed at the delivery base |
| The shipment could not be delivered since the recipient was not present and is being stored. The recipient has been informed | Отгрузка не может быть доставлена, поскольку адресат не присутствовал и хранится. Получатель был проинформирован |
| Shipment has arrived at pick-up location | |
| The shipment has been declared for export customs clearance | Груз был заявлен для таможенного оформления экспорта |
| Due to an address error, the shipment could not be delivered |
Меня зовут Павел. Я создал Посылки, приложение для отслеживания посылок из Китая и по всему миру, скачайте Посылки для iOS or Посылки для Android. Snow Trips сайт для сравнения горнолыжных курортов по стоимости поездки, ski pass, жилья, авиаперелета. Больше всего в жизни я люблю сноубординг, кайтсерфинг и путешествия о которых я рассказываю через фото и видео в ВК и Инстаграм.
Следуйте за моими приключениями в Твиттере и Моем Блоге.
Всё враки, а они зайки
Заказ был сделан, отступать некуда. Ждём.
После того, как я себя накрутила, то очень переживала о том, что мне дали трек-номер только спустя 4 с половиной часа.
Следующая волна паники наступила, когда пришло сообщение о том, что
Доставка DHL Express 3221119296 от [ссылка] запланирована на 16/11/18 (без учёта сроков таможенного декларирования). Требуется подпись. Перенести доставку можно перейдя по ссылке [ссылка] Stop SMS: [ссылка]
Не особо подробно, да? Что за подпись, когда подпись? Как правило, подпись мною ставится лишь единожды при получении. Но поскольку произошли изменения в условиях доставки у магазина Shopbop, то я была готова к новинкам. Поэтому не посмотрев на электронную почту (где они все подробно описали), я сразу ринулась оставлять заявку на горячую линию. Они довольно оперативно позвонили, успокоили.
Коробочка, кстати, не DHLа, а SHOPBOPа. На ней только сверху был лист-наклейка со штрихкодом и информацией.
А вот и ради чего все «хлопоты».
Для меня общение с DHL оказалось приятным и они ответили на все мои вопросы.
Отмечу, что раньше, при таможенном оформлении просили только скан паспорта рф, сейчас ещё и ИНН. У меня был только номер с налогового уведомления(не документ). Но его приняли, чем никак не осложнили мою жизнь.
Судя по отзывам здесь и на других портала, наибольшие проблемы имеют живущие вне столицы, поэтому способным получить свою посылку в Москве (или МО) повезло больше.
Question: Q: Shipment on Hold (DHL Singapore)
I have recently ordered an apple iPhone expecting that to be shipped from Manila, Philippines. But I found out later that it is being shipped from Singapore, with the given DHL tracking number the status of shipment is on hold for past 2 days. I just wanted to know if it is a matter to worry or need to give some time to see the changes? I am assuming it is getting delayed due to COVID issues. I did mail the DHL service and waiting to contact apple after sales support to make sure there is no issues with the shipping.
Posted on Jan 13, 2021 3:15 AM
Hi Punith, did you pay taxes upon receiving your order? Its free shipping but now im worried about how much the taxes might be for a new iPhone. Thanks for sharing.
Posted on Mar 6, 2021 10:29 PM
Helpful answers
We are end users like you, not Apple, DHL, or customs officials. YOu will need need to contact one of those for an official answer.
Apple does not see posts made in this user community.
Jan 13, 2021 7:50 AM
I ordered my Macbook last March 31. Got shipped April 8 but it’s been on hold until today. It’s still on the number 2 part. I noticed for the one above after a day the first shipment on hold only took a day.. Was thinking of calling DHL Philippines and inquire, would you know if they’ll be able to answer my query even if the item is still in Singapore?
I live in Naga City, Bicol btw. Hoping I receive it before said arrival date as well.
There’s more to the conversation
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We are end users like you, not Apple, DHL, or customs officials. YOu will need need to contact one of those for an official answer.
Apple does not see posts made in this user community.
Jan 13, 2021 7:50 AM
UPDATE: I contacted DHL Care services on jan 13 2021, they informed me that they’re working closely with Apple to have our items shipped and should not be worried as they will be able to deliver our order within the given timeframe.
Jan 15 2021, Tracking details showed me “Processed” at Singapore-Singapore.
so with these let us believe that DHL will be able to ship from Singapore to Manila then soon to our homes within the given timeframe.
i hope this helped! thank you
Jan 15, 2021 5:27 AM
I am having the same issue! I did not expect it to ship from Singapore! And mine has been on hold for 3 days! I should have just bought from Power Mac. 😣
Jan 27, 2021 8:54 PM
Hello, i did receive my order on 25 jan 2021, well i ordered it on 8 jan 2021. The shipment was on hold at several points. and it was on hold for more than 3 days when it already finished the custom clearance at Manila. i called them to know what happened then i found out that they forwarded it to 3rd party service(at legazpi) to deliver my order. i was able to contact them and pickup my order to avoid further delay.
You can also call or contact dhl via their website.
Shipment on hold is very normal in the process (before shipping to Manila, during custom clearance and after custom clearance)
One thing i can assure you is, you will get your order atleast 1-2 weeks before the estimated delivery date. please be calm and contact dhl whenever you need to know the status. (call to their number to know the exact status which is not reflected on the tracking page)
DHL Shipment on Hold: What You Should Do?
If you are here, it means you have received the “shipment on hold” message for DHL. However, there is nothing to panic about. In the shipping/logistics industry, this message simply means that your shipment has stopped moving from one destination to another for some reason. This may cause some delay in the delivery of your package.
DHL Express currently delivers globally. This straightaway means that they deliver and pick up the customer’s shipment like usual ways. DHL Express follows close guidelines when it comes to local barriers. They take responsive measures to ensure the security and safety of the customers.
However, you may have a lot of questions clouding your mind. We have got all of them answered here.
What You Will Know
What Does DHL Shipment on Hold Means?
When you receive the message “DHL shipment on hold,” it usually means that there will be a delay in the delivery of your shipment. However, most often, the hold does not last beyond one week.
Your package might get delayed due to unavoidable circumstances. For example, there might be issues with the sender or the recipient, resulting in the shipment being delayed. Issues at DHL or clearance issues with the border customs agencies can also lead to delay.
Your shipment can be held in DHL due to unfinished documentation, which may have hindered the processing. Based on what the shipment contains, thorough documentation may be required to clear and get the package released.
However, these issues are resolved mostly within a week.
What Could be the Case?
Your DHL shipment could be held for the following possible reasons:
Should you worry if DHL Shipment gets on hold?
It is very normal on your part to worry once your parcel is delayed. To know about the delayed delivery date It is better to get in touch with customer service. You can straightaway ask, the probable date of delivery. The shipment delay often depends on other unknown factors. This all depends on where you are shipping your product. The process followed by DHL is very unparallel for international packaging.
Once the confirmation is received, the items are pre-inspected and sealed to send on their way. Your documents should be clear and valid for a swift process. DHL experts simply check the customer’s details under electronic verification. Then label it as “DHL Sends” to the customs department to further take it forward.
Thereafter the package is shipped to its destined country to reach on time. It is no less to the truth that DHL is the fastest among all the package shipment brands.
What to do when you have a delay in the DHL Shipment?
DHL Shipment on Hold needs attention. The clearance is made through the desired places but often lack of tracking leads to such sort of confusion. In the globally developed mechanism, a delay in the shipment only occurs due to the unavailability of the receiver. Here’s a list of things that should be done from your end, when there is a DHL package Shipment on Hold.
Contact the customer care services
There is no space to worry about anything, if your package hasn’t yet arrived, simply get in touch with the customer services. Open the DHL Express website and click on contact us. Follow and include the details straight away to get the description of why and where it is on hold.
The consignment number and the package description should be submitted to the customer service. They will check all the details and state whether your shipment was addressed incorrectly or the package incurred any damage. You will get a clear picture to find out where things went wrong.
What will happen if no one is at home to collect the DHL shipment package?
To clarify all your fears, most of the packages which do not arrive never get lost. So the fear of losing your package is unnecessary. In case, you or the respective receiver is not at home, in that case, tell your neighbor to collect the package for you.
This is better as the package will not get returned to the center. The delivery boy will take the details of the receiver by adding his/ her signature to the delivery papers, thus you don’t have to worry at all.
To conclude, DHL Shipment on hold is not a scary issue. Do not get tensed if such delay or hold happens. DHL is responsible for your products; they will take the utmost care and security to reach you with your parcel on the stipulated timeframe. DHL service point keeps the parcel for almost 7 days. If your parcel has reached that place try to collect it within the time. Explore the trustworthy services of DHL shipment with ease.
FAQs on DHL Shipment on hold:
When will DHL send my parcel?
You will receive the parcel at the Dutch Address on the next day of the shipment. Right now due to the pandemic shipments are a little delayed. Track the details online.
Where will be by nearest delivery point?
To find out your nearest delivery point, you should search it in DHL service point.
Can I arrange for an international business shipment?
If your shipping to the respective destination has a customs clearance then you should stick to three invoices onto your delivery item. Open an account on the DHL business product for quick and easy updates from time to time.
I have closed my locker with the parcel inside. What to do?
Be quick and smart in your approach to reopen the locker using the same code. If you miss out then you can call at 090022221 to reactive the account code. You can even contact the customer center on the working days to get guidance.
What is the maximum size or parcel weight I can ship through DHL?
It is requested not to exceed 120 cm in dimension and weight of not more than 50Kg. DHL will arrange carriage or another mode for delivering the parcel to the desired destination in a hassle-free manner. Maintaining the package weight and dimension will enable both parties to swiftly transfer and deliver the parcel.
At the end of the discussion, we can say that you should use the track and trace to pinpoint your delivery item. It is always important to use an international tracker trace link to figure out where it is stuck. Never worry about DHL Locker as it is the safest.
Once DHL receives your parcel, they will quickly send you an email and a text with an activated code to open the locker. Enter that and collect your parcel. To send a parcel through DHL without an ounce of worry.
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Authored By Charles Helms
Hey, Charles here. A husband, Blogger, and Coffee lover! Thanks for visiting TrackingAdvice. I have been in the packaging and shipping industry for the last 15 years. I’m here to solve your problems. Please ask about your problems in the comment box or contact us page. Thanks